Time To Walk Your Market Readies

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Do you feel like you don't have enough time to walk your market readies before move-in's? Do you never enough time to have a team meeting? Well why not combine the two?! Have your weekly team meetings in a vacant, market-ready apartment. Have each member of the team take a room and do a through inspection. Make it fun, and reward the apartment service team a prize for every room that is perfect! Contributed by Kristin Lapdog

Do you feel like you don’t have enough time to walk your market readies before move-in’s? Do you never enough time to have a team meeting? Well why not combine the two?! Have your weekly team meetings in a vacant, market-ready apartment. Have each member of the team take a room and do a through […]

At our community, we began marking each move-in and move-out date on our site plan. To our surprise, we found that certain apartments turn over more frequently then others. We then began walking the apartments with the higher turnover to look for a “reason.” One reason we found was light—a particular apartment that turned more […]

1.   Don’t use the word “take-over”—ever when changing apartment management companies! This implies a hostile environment and immediately puts existing employees on the defensive. Use instead “transition.” 2.   Keep in mind that the transition, regardless of how smoothly it goes, will initially be very stressful for the existing all on-site employees.  Treat them with respect […]

by Tami Siewruk I’m certain you’ve noticed all the talk about “benchmarking for success” over the past couple of years. It’s such a sensible approach that I’ve found myself wondering why it isn’t more prevalent in our industry. I’ve come to realize that the reason is the same as in most situations where change is […]

Unnecessarily redundant tasks are like weeds in a garden, and eliminating them can help you become far more efficient. Here are a few tips to help you turn your staff into a “mean, lean, operating machine”! 1. Give each member of your staff a stack of index cards. Ask them to consider all the tasks […]

June – Monthly Celebrations Adopt-a-Shelter  Cat Month American Rivers Month Entrepreneurs “Do It Yourself” Marketing Month Fireworks Safety Month Gay and Lesbian Pride Month Happy Women Month International Men’s Month International People Skills Month National Accordion Awareness Month National “Pharmacists Declare War on Alcoholism” Month National Beef Steak Month National Cancer in the Sun Month […]

  It is the first of the month, and you, the landlord, expect to have those rent checks coming in on time. Better yet, you expect that when they are deposited into your operating account, they won’t bounce. After all, you no doubt have a mortgage to pay, payroll to meet, and operating costs to […]

May – Monthly Celebrations Allergy/Asthma Awareness Month Asian Pacific American Heritage Month Be Kind to Animals Month Better Hearing and Speech Month Better Sleep Month Bike Month Breathe Easier Month Clean Air Month Correct Posture Month Creative Beginnings Month Digestive Diseases Month Family Support Month Get Caught Reading Month Go Mingle Month Good Car Keeping […]

This post is a special shout out to Megan Kapijimpanga and her team at Village Crossing at Chino Hills, who took the time to share her thoughts. Megan writes, “I just wanted you and Toni and everyone else to know how our lives have been affected in such a positive way since Monday, 3/28, Episode […]

April – Monthly Celebrations Amateur Radio Month Animal Cruelty Prevention Boomer Bonus Day Cancer Control Month Couple Appreciation Month Customer Loyalty Month Freedom Shrine Month Glaucoma Alert Month Home Improvement Safety Month Informed Women Month Keep America Beautiful Month Legacy Month Listening Awareness Month Mathematics Education Month Month of the Military Child National Alcohol Awareness […]