1. When residents pay their rent… every time.
2. When residents compliment you, your company, or community.
3. When residents offer comments or suggestions, tell them that you value their opinion.
4. When residents refer a friend or associate… (and not just when the referral leases either!).
5. When residents complain. Residents who tell you that they are unhappy are giving you a second chance.
6. When residents turn in a service request. They are making life much easier for you. Thank them for it!

Write and tell us your “Quick Tip” or success story. If you have a clever and successful tip, we’d like to hear it. If we select your idea to use as a quick tip, we’ll print your idea online or in an upcoming Quick tips calendar or book… Plus we will send you a special gift.