Live Chat Services

Live Chat Assistant Connect. Chat. Convert.

Generate More Revenue

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Live Chat On Your Website

In the competitive world of leasing, first impressions matter. Our live chat service offers a professional, human touch that separates your apartment community from competitors. We help you build trust and rapport with potential renters by encouraging and addressing inquiries promptly and accurately. We book appointments from your website and answer questions. Botton Line, we convert website visitors to leads!

Live Chat

Human-Centric Service: Our live chat agents are real people, not AI bots. They provide personalized assistance, ensuring potential customers feel valued and heard.

Professional and Knowledgeable: Each chat professional is trained to understand the intricacies of the industry served ( most have extensive experience) to offer prospective renters accurate and helpful information.

24/7 Availability: Never miss an opportunity. Our live chat service available, daily, after hours and days your place of business is closed, capturing leads and answering inquiries even when you’re off.

Seamless Integration: Easily integrate our live chat service into your existing website without hassle. We will set it up and provide a custom-branded website chat page to which you can link your website. We also install the simple code on your existing website, and then we train your team if they would like to use the system when we are not actively engaging for you.

Lead to Sale Conversion: Our agents answer questions and collect valuable lead information to help you follow up and convert inquiries into leads.

Customized Responses: Where needed our tailored scripts and responses can align with your brand voice and business details.

Increase website visitors’ speed through the leasing funnel. Reach out to prospects at the right time with perfect precision and context.

  1. Drive awareness and interest
  2. Collect and qualify leads 24/7: leave a message; we’ll be back tomorrow at 9 am and will reply immediately!
  3. Focus on opportunities by location of the prospect on the website
  4. Communicate in the primary languages of English and Spanish. We can also add many other languages.
  5. Chats pulled in from Instagram, Facebook, WhatsApp, and emails all in one place.
  6. Set an appointment or help them apply for the apartment online.
  7. Custom website pages for live chats
  8. Your leasing team can use the chat when we are not monitoring the service, and we train them.
  9. We follow up with our chats to convert them to visits.
  10. We know what prospects want and understand their search journey.
  • Photos of the apartment
  • Photos of the view from the apartment.
  • Video walkthroughs of the apartment
  • 3D video tours of the apartment
  • In-unit amenities, such as laundry and stainless-steel appliances
  • Unit-specific descriptions
  • Apartment floor plans
  • Property maps showing where the apartment is located within the community
  • Unit-specific pricing, including concessions for a given apartment, as well as pricing adjustments by move-in date or lease term
  • Unit-specific application link, leading directly from the listing to the application for the given apartment on your leasing portal

We help you with the tools and implementation to share this information.

Property Managers: Enhance your leasing process with a service that understands your needs and values human interaction.

Apartment Executives: Ensure your properties stand out with a professional, responsive online presence.

Real Estate Agents: Convert more leads into leases with our efficient and personable live chat service.